Frequently Asked Questions

Why use Webster Kitchens?
- One of the most frequently asked questions of us, is why use an independant supplier rather than a large chain such as Magnet/MFI etc. The reasons are simple: Firstly we operate without huge showrooms, sales staff on commission and we buy direct from the manufacturer cutting out the middle man.

How Long Have You Been in the Business?
- 18 years of kitchen design industry experience working for multi-national companies such as Magnet, MFI, ScotWood and other exclusive studios.

Who do you use for kitchen installations?
- We have three teams of specialist fitters who are qualified in all aspects of kitchen fitting, plumbing, electrics and bespoke joinery. You can see examples of their work on our portfolio page.

Do You Provide a Warranty?
There are specific manufacturer warranties for all kitchen products we supply. Details of these can be supplied during consultation.

Normally independant suppliers are more expensive - is this the case?
- No! By being independant we don't have the huge overheads of showrooms, glossy brochures and sales staff who work on commission. You can choose your style of kitchen in the comfort of your own home.

How do your units and worktops compare quality wise to mainstream suppliers?
- We use quality products sourced directly from the manufacturer. Kitchen units are all 18mm thick and are supplied rigid colour matched with solid backs and Blum hinges. Drawer units have metal drawer runners as standard and solid bottoms. You can view samples of our kitchens to compare the quality first hand.

Can I see examples of your work?
- Yes, on our portfolio page you will see real examples of our installations and a very small example of the range of kitchens we can supply and fit. In addition you can see example kitchens at our new showroom.

How do I go about narrowing down the selection process (i.e., cabinets,worktops, etc.) with the hundreds of options out there?
- There are many things to think about when trying to narrow down your options from the many product choices available. The best way to start the process is to determine a budget that you are comfortable with. You also want to decide on the "overall look" that you are going for. Determining the style upfront, whether it be country, contemporary, etc. will also greatly help in the selection process. We also have samples and catalogues available for you to make your selections from, or you can visit our showroom for inspiration.

Once the contract has been signed, when does installation generally begin?
- Installation start time is heavily dependant on the production schedule at the time the contract is signed. The type of cabinets ordered typically determine the start time for the project. Stock cabinets are usually available within a matter of days, however, custom cabinets can take slightly longer.